Privacy Policy

We operate a global AI companion platform. This policy complies with GDPR (EU), CCPA/CPRA (US), PIPEDA (Canada), and applies to LATAM jurisdictions where possible.

Data We Collect

• Account data (email, username, settings).
• Usage data (messages with AI, preferences, tokens balance and purchases).
• Payment data (handled by third-party processors; we do not store full card or wallet keys).
• Cookies and similar technologies for analytics and security.

How We Use Data

• To provide AI chat, voice and image features.
• To prevent abuse and ensure platform integrity.
• To process payments and manage tokens and subscriptions.
• To improve quality, personalization and safety.

Your Rights

Depending on your region, you may request access, correction, deletion, portability, or opt-out of certain processing. Contact: privacy@virtualhearts.ai

International Transfers

We may transfer data globally using appropriate safeguards (SCCs, DPA, and regional requirements).

Contact

privacy@virtualhearts.ai